Terms and conditions - warranty information

---

• The service call is a fee for the technician's travel time and time to diagnose the appliance only.  
• Labor is guaranteed for 30 days only for repairs and services described on your invoice.  
• All parts are guaranteed 60 days to 1 year, depending on the manufacturer's warranty.  
• If your appliance is less than a year old, you most likely still have a manufacturer's warranty for the unit.  Some appliances carry limited warranties on certain parts.  Please call the manufacturer for warranty information on your unit.   
•  If repairs later become necessary due to other defective parts, they will be charged separately, and are not covered under the warranty. 
• If you decide to cancel the service after parts have been ordered, you may be subject to a restocking fee of up to 25%.  
• All special order parts are non-refundable.  
• Payments are due upon completion of services.  Invoices not paid at time of completion may void all warranties on parts and labor.  Unpaid invoices will result in a hold on your account and must be paid prior to any future services.  All unpaid balances over 30 days will accrue interest and late fees.   
• INTERMITTENT ISSUES:  If the issue your unit is having is intermittent we cannot guarantee the issue can be diagnosed and repaired properly unless the problem is occurring while the technician is there.  If we need to return for another visit for the intermittent issue you may be charged a service call and additional parts and labor.  

Please call us immediately if you are experiencing any issues with your unit.  If you call after 30 days from our last visit you may be subject to a service call.